I have only a hosting that is not working because they disabled the use of wkhtmltopdf.exe.
In other hosting I ask to enable and then works fine. In some works without asking like Hostgator or Hostinger
In pdf server ip, I configure the www.site.com and works.
i have /var/www/XXXXX in PDF Server IP only when use HTTPS if i use HTTP set IP 192.168.XX.XX of server.
do a pdf print from your site then try to see under this folder /var/www/YOURSITE/_lib/tmp
there is a log file what does it say?
I have my hosting vps with Hostgator. I have to check with the hosting service provider.
May be this can help
But send a ticket to help you to configure your vps. I have one client on Hostgator hosting site and it’s working perfect.
hi,
do a pdf print from your site then try to see under this folder /var/www/YOURSITE/_lib/tmp
there is a log file what does it say?
Hi, this is the file .log when i try to generate the pdf file:
./wkhtmltopdf-amd64 --page-size Letter --orientation Portrait --header-right “[page]” /home/msoft/public_html/_lib/tmp/sc_rpt_grid_pro_listagral_html_50042aa84a2a41ef9542f65bbe45fbb4.html /home/msoft/public_html/prgs/macroshop/_lib/tmp/sc_pdf_2fdf16635b6ff715a208c3381e27c525_rpt_grid_pro_listagral.pdf
I can see the directory /home/msoft/public_html/_lib/tmp/ (does not exist) my working directory is /home/msoft/public_html/prgs/macroshop/
The file sc_rpt_grid_pro_listagral_html_50042aa84a2a41ef9542f65bbe45fbb4.html YES Exists in directory, BUT the file sc_pdf_2fdf16635b6ff715a208c3381e27c525_rpt_grid_pro_listagral.pdf NOT Exists.
hi,
and what is the folder configured in the Scriptcase PDF SERVER IP?
from what I see you should configure /home_msoft/public_html/prgs/marcoshop/
bye
Hola @alvagar , pudiste resolver el problema? Te cuento que tuve que instalar un VPS y faltaba instalar el paquete
wkhtmltopdf
Con esto más las configuraciones adicionales de SC quedó funcionando.
Saludos.