Code Generation Horror

Dave I’m not upset fast. I’ll drink a beer with you and Arthur if we would ever meet, in fact I’ll buy you one. Realy no bad feelings. I can even understand the frustration as we have them too from time to time. We had to wait for numerous new versions before we could move on with new updates because of a showstopper finally fixed, and if you have been reading my postst you would know that I have put a lot of critisism here.

The main difference is that I always believe in ‘thinking in solutions’, not in problems. There is a choice: nag the whole time, add of topic issues like ‘this is bad, and that should change’. Doesn’t help, but perhaps it brings you relief. It will drive you away from Scriptcase and perhaps that’s the best solution for you. For me I want to stay with the product because it still is a great product and believe me, I’ve experienced my worse nightmare with a few competitors before I started with Scriptcase. But of course that has troubled my mind a bit. We realy have no argue about the fact that QC needs to improve including beta testing etc. But if these issues where to be solved Scriptcase would be a super product.

Therefore I invite you to make a decision, let’s unite with the power users in an attempt to work on improving the quality of SC support and all the other valid issues you have (realy I agree!). Bring up some positive idea’s how to work on that. It will help you to protect your currrent investment, it will give you the opportunity to turn the steering wheel yourself, at least a bit.
The other option is to start working with other tools for your other development and slowly move away. That’s another ‘solution based’ thinking.

Of course you can also stay in your boat and let the sea decide where it will bring you. You can keep on complaining about almost everything, but you still have to wait and see. Businesswise, that’s deadly.

Hope I didn’t offended you, because that was not my intention.

Albert,

That is exactly what I thought I have been doing for the past year, uniting with all of the power users, providing bug reports, instructions to reproduce, hints to get around the bugs, etc. I have suggested numerous times that NetMake hire somebody who understands Software Development Lifecycle, Testing, and Customer Relations. I would even be very responsive to NetMake if they were to ask for suggestions or volunteer effort, but they do not. Our voices are not heard by NetMake. How can I change that? Tell me and I will do it!

Dave

Thanks for this post Dave. Do you mind if I post you somewhere next week in private?

Albert,

That is perfectly fine. I will pm you my email.

Dave

I have it, I get your spam reports :wink:

Can I enter on this discussion? :stuck_out_tongue:

Yes, of course. I have send you a PM

Oh…I mean about the thread…but its ok…I will take a look

Well I thought this discussion is public, and we can brainstorm here what can we do to have NetMake do certain things. I guess the only way is to consolidate into one voice and keep posting, emailing, calling etc. I really do not have an intention to get new users away from the product or insult anybody. If we have different opinions - I do not mind. Albert is (I would say) with one foot on the other side as he is a SC reseller so I understand his view. No one here wants to attack Net Make or any employee. Many of users on this forum are very familiar though with SOFTWARE DEVELOPMENT CYCLE. We are all also developers so we get through the same process that NetMake does, therefore most of us know what is missing. The only one thing we do not know is how to make company interact with hundreds of people on this forum who perhaps have excellent solutions to the problems or at least some god advice. So far the only few responses on this whole forum from NetMake are from those (like Bartho etc.) who post automatic message (“I will report it to our bug team”). I would expect more interaction from the company !

Art

PS>
Albert - even if we disagree on minor issues I still buy you a beer or will be happy to share a glass of wine with you :wink:
That’s if you ever decide to make a trip to US

Thanks Art, I will even do that if we disagree on major things. I keep business and private absolutely separate! Anyway, I agree on your post. Being a reseller means that I have to deal with customers too and in that way I’m just the ‘pianoplayer’, and ‘don’t shoot the piano player’. But I work hard on improving exactly the issues you describe and currently SC is fixing bugs, after my last complaint we see new energy from the devs (until it dries out and I have to kick them again). Things are changing in the right direction, but man, do they have a lot to do…

Totally agree with Albert. One more thing to add to Albert’s post. I like wine too :cool:

Believe it or not, I grow my own grapes and make my own wine too. And I like a good cup of coffee :wink:

Albert - I’m glad you still have an energy to deal with this. I’m getting to upset at times. You know what ? It is not the technical issues that upsets me - it is the mentality (u know what I’m talking about).

OK, once again (is any NetMake employee reads this post).

NO NEW FEATURES ! PLEASE FIX BUGS ! FIX BUGS ! FIX BUGS ! FIX BUGS ! FIX BUGS ! - PLEASE FIX BUGS ! FIX BUGS ! FIX BUGS ! FIX BUGS ! FIX BUGS ! - PLEASE FIX BUGS ! FIX BUGS ! FIX BUGS ! FIX BUGS ! FIX BUGS !

…aha - did I say I’m not paying for bug fixes ? I think I did…