Have been waiting for a few days for response to paid support ticket. In the process of troubleshooting we needed to try Scriptcase out on a new server, then return to the original.
The license server has cancelled our license in the process leaving us in a difficult position.
Our previous interactions with support have been helpful but we still do not have a solution which allows us to deliver to a patient client who urgently needs this work complete.
We’ve been using Scriptcase for years now and have watched steady improvement.
We need quality paid support / and clear detailed documentation for us to be able to recommend the software to our associates.
Is this experience common? Can anyone comment back?
Mike