I’m on SC9.4 on Ubuntu 18.04. I can export grids to PDF fine, and if I export a chart (line charts for my app) to Word or Excel, the data comes across fine.
However, when I export the chart to PDF, expecting to see a line graph, I just get a blank PDF with the SC header information.
Any advice on how to better troubleshoot why I can’t export a graph? The graph does display correctly on the screen.
Thanks in advance,
Aaron
I had the same problem. If you are using a strong security protocol setting such as -all +TLSv1.3 +TLSv1.2, -TLSv1.1 -TSLv1.0 your going to run into the blank graph problems. The culprit is disabling TLSv1.0 and obviously you don’t want to enable it. The solution is simple.
Go to your _lib/prod/third/phantomjs folder and
wget https://bitbucket.org/ariya/phantomjs/downloads/phantomjs-2.1.1-linux-x86_64.tar.bz2
tar - xvjf {file name}
and replace the old phantomjs file with the new version.
After than it should work fine without a problem.
the webpage for phantomjs is https://phantomjs.org/download.html to download w/e version you need.
I tried to solve the issue by doing what @SimpleKing mentioned, but it didn’t work for me. However I realized that there is another way to get a pdf file with the chart.
This will add another button that looks like a square and when clicking it, It downloads the chart.
Then I just disabled the Export option in Toolbar
Hope it helps