Error in Exporting PDF in Ubuntu Server 8.04

Applications PROD environment
#1

Hi,

Last week I just deployed my SC Apps in Ubuntu Server 8.04. I used Secure File Transfer(SSH) to upload the webpages.

All works fine except for exporting pdf… It only exports an empty pdf file…

What could be the possible problem for this??

Thanks in advance.
ishey

#2

Re: Error in Exporting PDF in Ubuntu Server 8.04

Did you upload the files in raw format? (PHP)
I have found is it better to send a ZIP file and unzip.

I have seen where PHP file are ‘processed’ when in raw format. I had this problem with Joomla PHP files.

Regards,
Scott.

#3

Re: Error in Exporting PDF in Ubuntu Server 8.04

Yes, I upload the files in raw format…

Ok I’ll try deploying the zip file then unzip it:D

Thanks
ishey

#4

Re: Error in Exporting PDF in Ubuntu Server 8.04

Hi,

I tried uploading the files in zip yet I still can’t print in PDF.

It only exports an empty page…

Please help!!

Thanks
ishey

#5

Re: Error in Exporting PDF in Ubuntu Server 8.04

Make sure all the dir/files have the correct rights … 755 should be fine. If not, try 777 then backup as needed.

Regards,
Scott.

#6

Re: Error in Exporting PDF in Ubuntu Server 8.04

We have set permission to 777 but still the output is the same. The application still exports an empty pdf page…

Any other possible solution for this?

Thanks
ishey

#7

Re: Error in Exporting PDF in Ubuntu Server 8.04

Things I would try:

-What versions of PHP, etc are on the server.
-If you create a simple ‘Hello World’ pdf to display simple text with no data, does this display blank?
-Look in the /prod/3rd party DIR and see who SC5 is using to create PDF’s. See if there is any topics about blank PDF on output.

Regards,
Scott.