error load page in webserver

hi, I have an urgent problem, the app created work, but I do not understand why no, now I can not access the page of scriptcase,
if I make the diagnosis after I click the link Log files successfully created. Click here, save the file and send to NetMake! I get error at the end of the page ---- http: //androidintheworld.it/scriptcase/diagnosis.php, and by obtaining from the diagnosis: Erros Poss�veis:
Erro Level: 2; Mensagem: is_file (): open_basedir restriction in effect. File (/ var / www / vhosts / system / Android the world.it/etc/php.ini) is not within the allowed path (s): (/var/www/vhosts/androidintheworld.it/:/tmp/) ; Arquivo: /var/www/vhosts/androidintheworld.it/httpdocs/scriptcase/diagnosis.php; Linha: 379

[QUOTE=andreaparisi;35674]hi, I have an urgent problem, the app created work, but I do not understand why no, now I can not access the page of scriptcase,
if I make the diagnosis after I click the link Log files successfully created. Click here, save the file and send to NetMake! I get error at the end of the page ---- http: //androidintheworld.it/scriptcase/diagnosis.php, and by obtaining from the diagnosis: Erros Poss�veis:
Erro Level: 2; Mensagem: is_file (): open_basedir restriction in effect. File (/ var / www / vhosts / system / Android the world.it/etc/php.ini) is not within the allowed path (s): (/var/www/vhosts/androidintheworld.it/:/tmp/) ; Arquivo: /var/www/vhosts/androidintheworld.it/httpdocs/scriptcase/diagnosis.php; Linha: 379[/QUOTE]

I suspect that you are trying to approach a file outside of your root directory which is not allowed for security reasons. At least that’s what the error message is telling you. But I also see that there’s a case issue as in linux directories are case sensitive. The directories do not match eather. Androidtheworld directory is different than androidintheworld.

thank, but problem is hosting, i call and solve, but this hosting have many problem, anyone help me to find an hosting linux for upload scriptcase

We have many hosters in use for ourselves and our customers, and to be honest, they all work well. So I guess you’ve had ‘bad luck’?