Export XLS file stops at 99%

Scriptcase 9
#1

I am using two Postgresql databases and Apache2 Ubuntu Server. One for my development environment and one for the production environment. I have no problem exporting Word files on both servers, but on my production server, I cannot export excel files. It stops after 99% image.

#2

XLS format works fine, it’s only when I choose XLSX format. So for me the case is solved. :upside_down_face:

#3

I had the same problem a few days ago, I increase memory_limit in php.ini and it’s working fine now. The same kind of problem can also happen if the Temp Folder (usually /_lib/tmp) doesn’t have the write attribute. (777 under linux)

#4

I tried to change memory_limit in my php,ini from 128 M to 256M. Restarted Apache2. No change.
I also chmod 777 my /_lib/tmp , with no luck. Export of XLS still works fine.
Thank you anyway. :+1:

#5

El problema radica en la instalaciĂłn de PHPzip en el servidor de producciĂłn, instalalo y funcionara

1 Like
#6

Hello Fernando, I had the same issue with my client server, I tried your recommendation and it worked, thanks!

#7

I know this is an old thread… but I was having the same issue after upgrading to Ubuntu 24.04… its was working just fine in development, but not in production. In my case it wasn’t the ZIP php extension but rather the XML PHP extension.
I sure wish there was a list of all the PHP extensions that Scriptcase uses so we would have an easy way to make sure they are all installed.