Hosting Scriptcase 8 with Cloudways.com

I have developed web application with Scriptcase 8 and I want to host them with Cloudways.com. Unfortunately, the database connection can not be set in their platform. They have tried to setup the database connection but it still failed. Does anyone have experience host their Scriptcase 8 application with Cloudways.com ?

You choose PHP stack and setup the database with 127.0.0.1, port 3306, username and password.

www.LiviApps.com (Scriptcase Specialist - English language)
www.OwenSolution.com (Scriptcase Specialist - Indonesia language)