I can't update my scriptcase since sc9 version

I can’t update my scriptcase since sc9 version, every time I have to download a new instalation pack and replace my sc9 instalation
please fix this problem
thanks
Aquiles

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Hello, @aquiles

We really appreciate you contact.

At first there isn’t issues about the update feature.

Please, check your firewall and permissions and then verify if the problem is gone.