Issue with file storage

Hello,
I need your help.

currently I have the problem that if I add a record with a document the file will not stored in the database
But if I open the record and I select the same file press the “save” button the file was stored

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I use the standard function without any events scripts

Kind Regards, Lutz

I’m at a loss, has anyone had the same problem or something similar?
I would be grateful for any help