Multiline text field and mySQL new line and carriage returns

Scriptcase 9 General
#1

Good afternoon,

I am on script case 9.4.003, PHP 7.2.1 and mySQL 5.7.23.
I have a form with a multiline text field that generates an email with the content of this text field. What is the best way for me to remove the
from the text but actually keep the format that it was entered into the form?

Thanks

#2

If my assumption is correct, your problem is you are seeing the
on the e-mail body.

One solution might be changing the EmailFormat to HTML and not plain text. If it still shows up, then just before sending, replace those text with <br /> which should only work also if your EmailFormat is HTML.

#3

thanks for the suggestion. I tried that but that did not seem to work for me

#4

Hello,
perhaps,
the box in the field: Show the HTML content is it activated, if yes uncheck,

#5

Good morning,
I did try that as well but have the same result

Thanks,

Keith