Good afternoon,
I have a ticketing system that has the “Issue” field filled out by the person submitting/opening the ticket. Then when the ticket gets closed out, the person closing the ticket opens a regular form with the associated ticketing fields, adds notes to a Resolution field and saves it.
I don’t want the person closing the ticket being able to edit the “Issue” that was being reported…so I made it a Read Only field. As soon as I do that however, the field no longer wraps and becomes a long line of text across the screen - spreading my form way out. If I remove the check mark for “Read Only” and run the application, the “Issue” field wraps nicely inside the form… but if I then check the “Read Only” check box and run the application again, the “Issue” field stops wrapping and strings across the screen again.
It’s a “Multiple Lines Text” field and I’ve tried editing the Width field and all the available CSS fields (for kicks) down to 10, and the “Issues” field just keeps stringing across the screen with no change in size whatsoever. If I un-check the Read Only - it all looks good again.
Any ideas on how I can fix that?