No export option on Production Environment

In my app I have enabled the Export options for a grid. It works fine on the dev environment but they disappear on Production. Any ideas of why this may happen?
On the security panel, it does not give me the option to allow export or not.
Thanks

Hi @renedim

The problem occurs in all export types (PDF, Word, Excel… )?

Are any errors displayed?

If you use the security by group, be sure that you check the export button in the group/application module

Yes, it happens in all kind of export types. In fact the Export button just disappears.

And no, there are no errors displayed at all.

Again, in dev everything works fine.

We thought it was the PHP version. Now we are running 8.1 (same as in development) to no avail.

Thanks a lot.

Hi there.

Yes I know. The thing is that those buttons are grayed out on the group/application module no matter which group is selected. In other words, there is no chance of selecting the export option for those modules affected.,

This probably mean that for some reason those application are not register as a grid in the sec_apps table.
Check this table in the database and set the app_type of those grid to “cons”. It will fix your problem.

It was exactly that!!. The app_type for those new apps was empty. I changed them to “cons” and it worked just fine!!..

THANKS!