Red Hat Linux Enterprise 8 with Scriptcase 9.4 problem connecting to mysql

I have Red Hat Linux Enterprise 8 and Scriptcase 9.4 is installed but I have a problem connecting to mysql. I have tried setting up new user for authenication but not luck.

can’t get connected remotely for support.

Are you running Scritpcase on the RHL as well? or on a (windows) client? What error message do you get? Can’t connect to or invalid credentials?

Could be anything from firewalls, to database client. Hard to tell…

Yes.

here is some e-mail with scriptcase support on the error I get. The images show screen shots that mysql is running and the error says method of authentication not supported :

Screen shot mysql running

[image]

Scriptcase connection failing

[image]

Let me know if you need anything else.

James

James R. Martin

J. Martin Associates

5185 Tara Ln., Bossier City, LA 71111 - 7810

Phone: (318) 752-4109 Cell Phone: ( 318) 773-9484

e-mail: jmartin@jmartinassociates.net

Web Site: www.jmartinassociates.net

From: Rickson Marinho (Scriptcase Sales) <portal@netmake.com.br>
Sent: Monday, March 9, 2020 6:22 AM
To: James R. Martin <jmartin17@suddenlink.net>
Subject: Re: RE:MySQL or MariaDB commands to install and connect

Can you send me a screenshot of your connection configurations and your issue, please?

This ticket will be closed because of inactivity if do not have an answer.

On Mon, Mar 2, 2020 at 12:12 PM, James R. Martin <jmartin17@suddenlink.net> wrote via Mail:

Lago:

Here is the error:

Connection Error

Connection attempt failed: SQLSTATE[HY000] [2002] No such file or directory

James

James R. Martin

J. Martin Associates

5185 Tara Ln., Bossier City, LA 71111 - 7810

Phone: (318) 752-4109 Cell Phone: ( 318) 773-9484

e-mail: jmartin@jmartinassociates.net

Web Site: www.jmartinassociates.net [http://www.jmartinassociates.net]

On Mon, Mar 2, 2020 at 7:44 AM, Rickson Marinho <portal@netmake.com.br> wrote via Mail:

Hi sir!

Yes, you can connect with scriptcase 9.4.

Can you tell me if some error is showed, please?

This ticket will be closed because of inactivity if do not have an answer.

On Thu, Feb 27, 2020 at 3:44 PM, Rickson Marinho <portal@netmake.com.br> wrote via Mail:

Hi sir!

Yes, you can connect with scriptcase 9.4.

Can you tell me if some error is showed, please?

On Thu, Feb 27, 2020 at 10:08 AM, James R. Martin <jmartin17@suddenlink.net> wrote via Mail:

Lago:

I now have mysql installed and can connect with mysql workbench but I cannot

connect with ScriptCase 9.4?

I am Running Red Hat Enterprise Linux 8.

James

James R. Martin

J. Martin Associates

5185 Tara Ln., Bossier City, LA 71111 - 7810

Phone: (318) 752-4109 Cell Phone: ( 318) 773-9484

e-mail: jmartin@jmartinassociates.net

Web Site: www.jmartinassociates.net [http://www.jmartinassociates.net]

On Thu, Feb 27, 2020 at 8:17 AM, Rickson Marinho <portal@netmake.com.br> wrote via Mail:

This ticket will be closed because of inactivity.

If you have some questions or problems, you can contact us again.

Thanks for contacting us.

Best regards!

On Fri, Feb 21, 2020 at 10:52 AM, Rickson Marinho <portal@netmake.com.br> wrote via Mail:

Hi sir, good morning!
Can you check if you php if configured like the following documentation, please?
https://www.scriptcase.net/docs/en_us/v9/manual/02-scriptcase-installation/06-linux_php/#id-02
This ticket will be closed because of inactivity if do not have an answer.

I don’t see the images, but does this post helps you?