Reinstalling scriptcase

Hi, i need to know which are steps for reinstall newly SC 7.
I need format my pc and install SC7 again.

Thanks for your help.

AFAIk if you logon to your customer page on SC you can request for a new install.

Hi, Albert thank you for your answer.

I already formatted my pc now i need install my licence of SC7.
I have licencing for upgrades untill dec 2014.
I logon to your customer page on SC, but i do not can request help because SC not allow do it: “You do not have support via ticket.”

My questions is: I must pay for support for reinstall my SC? (i have licencing to dec 2014).
I do not can send a ticket to SC team because not allow do it.

Thanks for any help.

[QUOTE=alvagar;20942]Hi, Albert thank you for your answer.

I already formatted my pc now i need install my licence of SC7.
I have licencing for upgrades untill dec 2014.
I logon to your customer page on SC, but i do not can request help because SC not allow do it: “You do not have support via ticket.”

My questions is: I must pay for support for reinstall my SC? (i have licencing to dec 2014).
I do not can send a ticket to SC team because not allow do it.

Thanks for any help.[/QUOTE]

In the rightupper corner of scriptcase.net there’s a login button. You need to add your account login here. Then you will see your profile, orders, serials etc. If you click on serials you have a link on every licence to request for a new installation. Hope this helps. This is not the ticket system.

Ok, Albert thank you a lot for your response.
My user menu of my profile was hide.

Now is visible and now i can continue with my work.