SC does not allow work with My New Licence

SC does not allow work with My New Licence this message appears. (I Bought a licence of SC V 9.4 This Month December.)
[SIZE=14px]Your ScriptCase has an invalid license or the server is not allowed! Check diagnosis to see if zendid is ok and check if you have a valid license and register again. If the problem persists, consult your licensing information on our website or contact our Support Team. (-17)[/SIZE]

This this the message:

SC_v94_error_update.png

ONE WEEK AFTER… I am waiting for scriptcase team…

I haven’t been able to work with my new license yet-

I could already reinstall it.