Sc_mail_send not working for me

Scriptcase 9
#1

Good day Developers, I have been working for a couple of days now trying to get sc_mail_send to work.
I have set all the parameters, then I call the function sc_mail_send(), but it doesn’t appear that it ever gets called, I get no error messages at all.
Here is my basic setup: You will note that I echo a statement before and after the function call, the 2nd one never gets displayed.
echo “calling sc_mail_send
”;

sc_mail_send($mail_smtp_server ,
$mail_smtp_user ,
$mail_smtp_pass ,
$mail_from ,
$mail_to ,
$mail_subject ,
$mail_message ,
$mail_format ,
$mail_copies ,
$mail_tp_copies ,
$mail_port ,
$mail_tp_connection,
$mail_attachment ,
$mail_ssl ,
$mail_ReplyTo
);

echo “ending sc_mail_send
”;

Hoping someone can point me in the right direction. Thank you.

#2

What error are you gettting?

#3

That’s the thing, I don’t get any errors, nothing, the script just ends abruptly.
The 2nd echo statement (echo “ending sc_mail_send") never gets triggered.
Thanks for responding to my call for help!

#4

If you are running under php 8.x then verify that you are not passing a null value, ie if a string is expected. Pass ‘’ instead.

#5

Yes, I am passing empty string and not nulls.
Thank you aducom.

#6

Then the hard way. Locate the library and hack the code to set report error level. Afaik phpmailer is used. Other option is to write a small mail program from the mailer samples to see if you can get that to work. Should give you insight in what is going on because you have full control.

#7

After calling sc_mail_send, you can check whether the email is sent successfully by inserting this code after sc_email_send.
if ({sc_mail_ok})
{
sc_alert({lang_mail_sended_ok});
}
else
{
sc_error_message({sc_mail_erro});
}

Without sc_mail_error, it is difficult to find out where goes wrong.

#8

Thank you both.
Aducom, I’m afraid that would be above my paygrade.
paullaw, The script halts when executing sc_mail_send. The 2nd echo statement does not execute. I did have your code in there as well but again, nothing after the sc_mail_send command runs.
Yes, I am bewildered too.
Thank you.

#9

I see.

If you don’t mind to share the value of the parameters that you pass in when calling sc_mail_send so that we have a better understanding your scenario? Of course don’t share the smtp password here. In addition, you need to have the PHP “php_openssl” extension enable in your php.ini if using secure connection.

#10

OK, here goes. I hope it helps.
I host on Scriptcase.host so I assume they would have php_openssl enabled.

$mail_smtp_server = ‘sitetaskcards.org’;
$mail_smtp_user = ‘XXXX@sitetaskcards.org’;
$mail_smtp_pass = ‘XXXXXXXXX’;
$mail_from = ‘XXXX@sitetaskcards.org’;
$mail_to = ‘XXXX@sitetaskcards.org’;
$mail_subject = ‘sc_mail’;
$mail_message = ‘sc_mail send test’;
$mail_format = ‘T’; // ‘T’ for text, ‘H’ for HTML
$mail_copies = ‘’; // List of email addresses separated by ;
$mail_tp_copies = ‘’; // BCC or CCC
$mail_port = ‘465’;
$mail_tp_connection = ‘S’; // Ssl or Tls or None
$mail_attachments = ‘’;
$mail_ssl = ‘’; //optional SSL parms
$mail_ReplyTo = ‘XXXX@sitetaskcards.org’;

echo “calling sc_mail_send
”; // THIS ECHO PRINTS TO SCREEN. THE FOLLOWING ONE DOES NOT

sc_mail_send($mail_smtp_server ,
$mail_smtp_user ,
$mail_smtp_pass ,
$mail_from ,
$mail_to ,
$mail_subject ,
$mail_message ,
$mail_format ,
$mail_copies ,
$mail_tp_copies ,
$mail_port ,
$mail_tp_connection,
$mail_attachments ,
$mail_ssl ,
$mail_ReplyTo
);

echo “ending sc_mail_send
”; THIS ECHO DOES NOT DISPLAY NOR ANYTHING BELOW THIS

if ({sc_mail_ok}){
echo “
Message sent successfuly”;
}else{
echo “
Message failed !”;
}

#11

All parameters looked OK to me except $mail_tp_copies = ‘CCC’ (refer to Help file). If still not working, you may try using google smtp to test.

#12

I tried your $mail_tp_copies suggestion, no change and I have already tried gmail smtp, no change.
Thanks for your suggestions and kind attention to my issue. I guess I now need to bring the issue to Scriptcase’s attention. But I will also keep listening here, there is a wealth of knowledge in this forum.

#13

Sorry to hear that your sc_mail_send still not working. I have used sc_mail_send since version 8 and have no problem to send email using our company smtp mail server.

Recently I have also switched to phpMailer which provides debug feature and it is easier to troubleshoot when there is any problem. You can search in this forum regarding PHPMailer.

Good Luck!