Sc update

Can anybody living in USA can confirm if the SC update is working ?
I get an error: The requested service is inaccessible. It might be temporarily down. Verify your Internet connection.

Arthur

Me too, from both my company VPN (Las Vegas) and locally (Manila, Philippines)

Dave

Me too, i am from South America

Same here in Canada.

Here in Charleston SC it’s down.

In New Zealand, same message.

and here in the UK

In Bangladesh same message. It might work some days later when they fix few major bugs in SC8

Hello,

I will discuss this issue with our team.

regards,
Bernhard Bernsmann

Hi Bernard,

In NL too…Cannot update
In my V7 it is ok.
Did you discuss with your team already?

Regards, Bert Steinebach

I have opend a ticket and this is the answer, basically there is nothing to update yet.
The message returned by the update procedure is really misleading…
If there is nothing to update they should simply say this rather than questioning the internet connection.


Hello,
I have sucessfully installed SC V8.

When I try to update the system I get the error message:
“The requested service is inaccessible. It might be temporarily down. Verify your Internet connection.”

I am sure my internet connection works perfectly and no firewall is stopping SC V8.

On the same machine I have also SC V7 which works fine and updates perfectly.

Posted on: 29 July 2014 12:41 PM
Welcome to Scriptcase Support Service!

Good morning Mr. Massimiliano, thank you for use our support service.

You can’t update because we don’t have any update in the moment.
When we have some updates you can do it normally.

I hope have helped,

Hello,

Currently the automatic update service version 8 is disabled for maintenance.
Will soon be available to all users, while it is possible to perform a manual update.

How can i make a manual update?

I think I solved or sc changed something.
I changed all the directories in scriptcase with write permission.
Would be nice when sc tell us which directory should get this permission. So that we can leave the others as it is.

Same question when deploying / uploaden to my server for the first time:
When start-up there is the question of connection to which database.
In the moment I give all the directories the write permission. But that is not correct.
There is one directory or file which should get the write permissions.
Which one?
And how to reset the first setup? Deleting a file? Which one?

Brings me to the point there should come an real manual with examples and more backgroud explanations.

after 2 weeks of reporting the problem - Update still not working !

Obviously this is a global problem and after 2 weeks it still hasn’t been fixed. What a disappointment :frowning:
[SIZE=6]
Can somebody from NET MAKE reply to this thread ?[/SIZE]

Worked for me two days ago and was automatic as well. Obviously John’s post earlier was the reason I had problems.

Ian

our USA company blocks internation URLs so that is probably why I cant get to it

Hello,

We fixed the problem shortly after we release the first update for version 8.
We are fixing as soon as possible whenever we find any problems.
Please let us know if this problem still persists.