Hello.
I ordered [Gold Support, $199. + 60 Tickets Technical Support, 365 days validity] with my SC Enterprise Edition.
My first ticket [KXC-525-68960] created Mon, Feb 17, 2014 at 3:14 AM disappeared from my account and i ask support why and no answer from them.
My second ticket [#UND-911-65445] is created: 21 February 2014 03:43 PM and still no answer.
PLEASE DO YOUR JOB OR RETURN MY MONEY BACK. PLEASE DO NOT WASTE MY TIME :mad:
– Edited. –
Hello nfxmap1. Actually i am not talking about the product. Scriptcase really a great product and i will never go to another product. i am talking about support. i paid 199$ for premium support and now even no one want to answer my ticket!
My last ticket created on 21 February. today is 24 February and still my ticket status is [Open]! four days and no answer for a ticket with priority [Urgent]!!
----- is a good product for crud applications…
but if you want to modify the back end good luck. It’s very expensive and you’ll have to know a whole lot more to manipulate data. IMHO…
I have an open email to support, so we will see how long that takes to get back to me. I like the whole php ide concept, it reminds me a
lot of clarion which I came from. But the tutorials/examples/support are lacking. I really hope that the people behind this get
“behind this”. Hire an editor who has a knowledge of English to write your documentation, that would be my first suggestion.
Secondly, organize your help applications. Firstly, by examples, then by tutorials. AND if you create a program to demonstrate, include the
tutorial on how you did it. I find it so aggravating to find exactly what I need without the how you did it. 
Pappy
Thank you so much [pappy]. as you said: hope the people behind this get “behind this”
Finally Netmake support answered my ticket [after 5 days!] … anyway Thank you so much for your help.