[SOLVED] After update Scriptcase does not respond to anything after login

Scriptcase 9 Bugs
#1

Hi,
After my update today (9.12.022 (5)), I can login, but futher no response but “Loading”. Menu’s, projects, update, nothing works. Login generates an error message “Trying to access array offset on value of type null | Script: C:\Program Files\NetMake\v9-php81\wwwroot\scriptcase\devel\class\interface\nmProjVersion.class.php linha: 604” Restarting my machine Scriptcase shows there is an update, but when I try to install this scriptcase keeps “Loading”. I tried this on different browsers. Now I cannot do anything and I have to repair some bugs in my own applications.

Workaround suggestions welcome!

Roelof Pit

#2

Same here…
Trying to access array offset on value of type null | Script: C:\Program Files\NetMake\v9-php81\wwwroot\scriptcase\devel\class\interface\nmProjVersion.class.php linha: 604
I have a daily backup so went back to previous version and works fine

#3

Same here.
Fortunally, I have a virtual server, I went back with previous versio.
I believe there’s no other way.
Awaiting a GOOD update.
NetMake, PLEASE ADVISE!

#4

Same here – the update was a complete disaster.
It seems like they didn’t properly test it before release. I suspect they only verified fresh installations and didn’t test the update process itself.
I had to completely reinstall Scriptcase from scratch and restore my project from a backup.

#5

Hi everyone,

We’ve already identified the issue of not being able to access projects and the errors generated after logging in, and we request that this be fixed urgently.

As soon as it’s released, we’ll provide feedback here. We apologize for any inconvenience.

Best regards!

#6

The problem is that we can’t launch the standard update procedure.
The nm_scriptcase.db file is also corrupt. I tried loading an older version of the code files while leaving the current database, but it still doesn’t work.

#7

Hi, if the new version is broken, could someone please remove the “New version released” icon? This would prevent other users from updating and breaking their Scriptcase.

#8

The update page returns this message: “The registration service is temporarily offline. Please try again later.” So no one can perform an update, not even by mistake.

Regarding my last message, if, after logging in, I open this page directly in my browser: https://yourdomain/scriptcase/devel/iface/admin_update2.php?str_acao=lic_update&form_menu=7c72502286323e12ed0a9bf39d91b0ae
Should I be able to perform the update when it’s released?

#9

Dear all,

Please contact the tool’s support team via chat if possible (preferably). The team will guide you on how to make the adjustment so you can access Scriptcase normally until the final version with the fixes is released.

Best regards!

#10

I contacted support. I have to wait for Scriptcase 9.12.023 Installer and perform a manual update.

Roelof

#12

Dear all,

The fix for this issue has been released in version 9.12.023, which is now available for download/update.

For those experiencing inaccessible environments and those who downgraded to version 9.12.021, please contact support via the website chat (you’ll likely be redirected to a sales call first, so just ask to be transferred to support) or by contacting us directly at suporte@scriptcase.net so you can receive instructions.

Once again, we apologize for any inconvenience.

Best regards!