Hi,
I just updated from 10.1 to 10.4 and ScriptCase is now unusable.
I can see the files, but when I try to open them, it freezes.
I also can’t generate the files.
I can’t do anything
@quality Did you check whether the installation break during upgrade, or PHP compatibility in your existing projects ?
What exactly happens:
- ScriptCase you get a blank page
- Error message incompatible PHP version
- ScriptCase opens, but existing projects
The problem is with v10; it won’t open my projects—they freeze up completely.
Hello, @quality! How are you?
It’s possible that your installation has broken during the update due to a lack of storage or memory on your server. Check if the memory_limit directive in php.ini is lower than 1028M.
In any case, to resolve this, you can just perform a parallel installation and a manual backup, as shown in the steps down bellow:
Parallel Instalation: Parallel Installation of Scriptcase | Scriptcase Help Center
Manual Backup: Backup | Scriptcase Help Center
If it doesn’t work, please contact us by opening a ticket at scriptcase.net/support
Best Regards,
Weslley Santana
Hi,
As I mentioned to your colleague Juan Velez, I tried updating and performing a clean install restoring my projects, but the problem persists.
I haven’t heard anything since October 13th.
I finally managed to solve it; the problem was caused by the Bitwarden plugin, which was causing everything to freeze.